Reviews
My 25 year old roof experienced wind damage and was patched 24-30 hours after I spoke to GF Sprague. A large snow storm was approaching and they were fully aware of the importance of making the repair in a timely manner. Throughout the process they communicated with me... read moreMy 25 year old roof experienced wind damage and was patched 24-30 hours after I spoke to GF Sprague. A large snow storm was approaching and they were fully aware of the importance of making the repair in a timely manner. Throughout the process they communicated with me regarding their ETA.During the repair the technicians noted that the roof was not installed using today’s standards. We reviewed my options and I decided to install a new roof and 4 skylights. Once again they were great in keeping me informed about the weather forecast and possible installation dates. The communication was frequent and efficient. On installation day the roof and four skylight were replaced in 8 hours. They returned 3 times after the installation to review the work and to sweep the driveway and property of nails. Multiple visits were required as the snow melted away until the lot was snow free.I have been very happy with the work and the whole process of keeping me informed before, during, and after the installation. read less
Patrick did an excellent job putting in a copper valley and replacing the slate roof tiles
Superb in every way. Thank you!
Muy bueno el trabjo de gf sprague c....
Matt Dagostino brought his A Team and did an outstanding job. They placed cedar shingles on 140 year-old Carriage House and Horse Shed, with copper caps. They were flexible and accommodated change requests to address rotten boards. When a lantern broke, they fixed it at their expense. On top of... read moreMatt Dagostino brought his A Team and did an outstanding job. They placed cedar shingles on 140 year-old Carriage House and Horse Shed, with copper caps. They were flexible and accommodated change requests to address rotten boards. When a lantern broke, they fixed it at their expense. On top of that, they redid the gutters on the main house.This is my roof & gutter company as long as I live in Boston! read less
Had a great experience, appreciated the professionalism and responsiveness of the staff, especially that of Mark, with whom we engaged on a proposal for some work which we chose not to pursue. The quote was on the high end but it was clear that the premium would come with thoroughness... read moreHad a great experience, appreciated the professionalism and responsiveness of the staff, especially that of Mark, with whom we engaged on a proposal for some work which we chose not to pursue. The quote was on the high end but it was clear that the premium would come with thoroughness and presumably high quality work, along with a great warranty and customer service. read less
I thought the team who helped me with my roof were professional and knowledgeable. Mark did the initial assessment and Matt was leader of the team who actually did the work. They are committed to following up with me to determine their work stops my leaks. Their quote was higher... read moreI thought the team who helped me with my roof were professional and knowledgeable. Mark did the initial assessment and Matt was leader of the team who actually did the work. They are committed to following up with me to determine their work stops my leaks. Their quote was higher than some others but I felt more comfortable with them than I have with other roofers. read less
GF Sprague did an excellent job replacing a damaged gutter. Bob Scribner was great in scoping out what had to be done. Robert Kierce of Sprague was thorough and professional in completing the project.
Matt was a fabulous communicator and made a huge effort to prevent further leaking before the replacement could be done--had all the snow removed before warm temps were forecast and had entire leaking roof covered with a tarp to keep us dry prior to huge predicted rainstorm. He and... read moreMatt was a fabulous communicator and made a huge effort to prevent further leaking before the replacement could be done--had all the snow removed before warm temps were forecast and had entire leaking roof covered with a tarp to keep us dry prior to huge predicted rainstorm. He and his team were very competent and careful during every step of the process. read less
The experience just to get this company to provide a quote is mind boggling.I asked for someone to stop by and provide a quote on a full roof replacement. After receiving 5 calls to confirm my appointment (in a little over a week), 5 calls to confirm a 15 min... read moreThe experience just to get this company to provide a quote is mind boggling.I asked for someone to stop by and provide a quote on a full roof replacement. After receiving 5 calls to confirm my appointment (in a little over a week), 5 calls to confirm a 15 min appointment, this company already was acting like everyone cancels on them and they don’t have a lot of trust, or desperately need the business.The guy who would come to give me a quote started our conversation by telling me the company wasn’t cheap because they offered a warranty lol. When he finished his assessment of the house, he told me he would create a proposal and then set up time with me to present it. I asked if he could just send me his quote as I was getting bids from other companies (we talked to 4). He told me it wasn’t possible to share the quote unless done so in person on a second date or through a zoom call. I already didn’t want to be their customer. You need to over sell me through contractor jargon you think I don’t understand lol? Just send my your quote, after your original ‘pitch’ and I can take both into consideration.I nonetheless agreed to a zoom meeting, expecting to see the proposal in advance (I was told I would get the proposal the morning of). Instead of a proposal, I received a text message (I never gave him the permission to text me, which may not sound like a big deal, but I’m not your friend and you are trying to gain my business, maybe ask first) at the time we were suppose to connect, asking if I was still going to join the zoom meeting. Lol no email before hand, no confirmation, etc. what a joke, used car salesman approach. Was I suppose to just jump on a random zoom call on the spot? I’m sure that goes over well with your clients that struggle with technology.I responded to my informal text message by asking him about the proposal I was suppose to recieve beforehand and . . . . . . . . . . . NEVER HEARD FROM THEM AGAIN.Don’t waste your time and please don’t disregard my experience or their future ‘response’ about my experience. Don’t let this be you. Save yourself the trouble of having a poor experience and undoubtedly poor work as a result. read less
