About You, Our Customer
Our customers usually can be described as being in one of three different stages in the buying process – these are “Buy Know”, “Buy Learn”, or “Buy Fund Me”. Each stage has its own traits, and knowing which stage you’re in is the best way to figure out how to proceed with the right project for you.
Buy Know homeowners are ready to move forward right away with either a new or previously proposed project, or to continue with the next steps of an existing one. If you’re this type of homeowner then you’ve done your research, you know what you want, and all that’s left is getting started with the right contractor.
If this sounds like you, your next step is to give us a call so we can get your project on the schedule!
“We want to thank you for the excellent work you did on our roof. The company that started it before you caused more damage and you were able to fix the complex situation in a timely, professional manner. We were pleased with everyone who helped us and clearly knew what was needed, and how to fix it.” – Mary J., Newton Center, MA
The Buy Learn homeowner know they have an issue but aren’t sure what to do next and need help figuring it out. If this is you then you know that the exterior of your home has been damaged, but you’re not sure how severely or what caused it. It could also mean you know your roof is old and you’re not sure if it needs to be replaced. Or maybe you’ve seen a leak and you’re not sure where it’s coming from.
If you’re in this stage then call us to have one of our certified experts complete a 10 point inspection on the exterior of your home to let you know exactly what you need.
“Matt really gave me clear information and answered all my questions. He knows what he is doing and did quality work on my roof. He is a strong asset for the company.” – Michael & Roseanne A., Bos
Buy Fund Me
Homeowners in the Buy Fund Me stage have a pretty good idea of what they need, but they’re not sure how to pay for it. You know your home has an issue and you’re confident in the contractor you would like to resolve it for you. However, you may not have the funds available right away so you’re not sure what to do. The answer is simple, get the project done now and pay for it later with Financing! In fact, most projects start as low as $99 per month.
If you’re in this stage then call us to have one of our certified experts complete a 10 point inspection on the exterior of your home to let you know exactly what you need. Then we can provide you with the right project funded properly.
“The Project Manager/Salesperson that we met with at our home was very personable to work with. He really knows his stuff and was very diplomatic in presenting the various financing options that were available. All in all a good experience, working with him.” – Eric B., Wayland, MA
The most important thing to take away from the three customer buying stages above is having an idea where you fit so we can best serve your needs. When you call in please let us know how you would identify yourself so we can be prepared to help! Even if you don’t think you line up with one of these descriptions we’re still more than happy to help!