Bob Scribner with GF Sprague is onsite at a home in Concord, MA. where the homeowner is on their 3rd roof in 10 years. The house is experiencing ice dams and roof leaks. Upon pulling back the roofing and inspecting the roof itself, it was determined that the roof insulation had gaps, or was missing on about 20-25% of the roof; thus allowing heat to escape and cause ice dams roof leaks. G.F. Sprague spray-foamed the entire roofing system and then rebuilt the roof surface with new materials. With the work in place, the homeowner will no longer experience any roof leaks, or ice dams.